If you are eligible for cash and SNAP benefits, you will access both with the same card. Grace B. Hou, Secretary.

Locate your local IDHS Offices with the Office Locator, 100 South Grand Ave East Apply For Cash, SNAP (Food Stamps) & Medical Assistance; Springfield, Illinois 62762 If you have questions, please call the Illinois Link Helpline: 1-800-678-LINK (5465)

Neither the State of Illinois, nor the Illinois Department of Employment Security are responsible for or endorse in any way any materials, information, goods, or services available through such linked sites, any privacy policies, or any other practices of such sites. IDHS Help Line 1-800-843-6154 1-866-324-5553 TTY We hope you like our new design. 1-800-843-6154

Protect Your Benefits! To speak your responses, wait through the prompts until asked to speak your 16-digit or 19-digit card number. 1-866-324-5553 TTY, We hope you like our new design. Illinois Link Help Line 1-800-678-LINK (5465) Listen for the language options of English, Arabic, Chinese, Polish, Spanish, or Urdu. The social security number and date of birth are usually for the primary card holder, but may be for someone else in the case. Still need help? Please make certain the FCRC has your most current address on file.

Chicago, Illinois 60607 IDHS Help Line

Your additional P-EBT benefits will be loaded into your Illinois LINK EBT account along with your regular SNAP benefits. If you have moved, update you address before you order a replacement Link card. The Illinois Link program lets you use the Illinois Link card, similar to a bankcard, to spend your benefits.

Email DHS Customer Assistance or use the Contact DHS page for contact information. You will need your 19-digit Link card number to access your Link account to select your first PIN. An automated response is available after hours. If you have any questions about the website, please email DHS.Webmaster@Illinois.gov, © 2020 Illinois Department of Human Services, IL444-4715 - Americans with Disabilities Act/Section 504 Grievance Request (pdf), IL444-4715 S - Americans with Disabilities Act/Section 504 Grievance Request (pdf), DHS Administrative Rules, Americans with Disabilities Act/Section 504 Grievance Procedure, Title 4, Chapter IX, Part 300. If you have any questions about the website, please email DHS.Webmaster@Illinois.gov, © 2020 Illinois Department of Human Services, Report Fraud for Cash, SNAP, or Medical Assistance Online, Illinois State Police, Medicaid Fraud Control Unit, Office of the General Counsel FOIA Officer. 1-866-324-5553 TTY, We hope you like our new design. 100 South Grand Ave East Springfield, Illinois 62762 1-800-843-6154 For reporting fraud, please use the contact information below. Grace B. Hou, Secretary. 1-800-843-6154 For March, there were 10 school closure days.

19-digit number printed on the front of your Illinois Link card,or your 4-digit PIN; The social security number and date of birth are usually for the primary card holder, but may be for someone else in the case. If you do not have the card number, you may disable the card using your social security number, date of birth and PIN. Grace B. Hou, Secretary IDHS Office Locator.

Protect Your Benefits! Replacement Link Cards are sent to the address you provided to your DHS Family Community Resource Center (FCRC). 1-800-843-6154, 401 S Clinton St Once you have disabled the card, it will not work. 1-800-843-6154 The Illinois Link card is a plastic card that looks and works like a debit card. How to apply? For media related questions, email IDHS Communications. Use the Customer Help Line for questions about case status, benefits, services or eligibility. Staff are available 8:00 am - 5:00 pm, Monday through Friday except state holidays to answer your questions. Call or go to the website to disable a lost or stolen Link card as soon as you know that it is gone. Grace B. Hou, Secretary. You will select a secret Personal Identification Number (PIN) by calling the toll-free Help Line (1-800-678-LINK) or by going to the web site at www.Link.Illinois.gov . How Much Will My Family Receive? Find Your FCRC, IDHS Help Line

When you receive it, you must select your first PIN. Either call the Illinois Link Help Line at 1-800-678-LINK (5465), or go to the Illinois Link Card Website . If you have any questions about the website, please email DHS.Webmaster@Illinois.gov, © 2020 Illinois Department of Human Services, Apply for Cash, SNAP & Medical Assistance, 19-digit number printed on the front of your Illinois Link card,or your 4-digit PIN. To make a request, please contact the Office of the General Counsel FOIA Officer. You will have the option of ordering a replacement card. Disabling a lost, stolen or damaged Link card.

For comments or technical assistance with the IDHS Website, email the DHS.Webmaster@Illinois.gov. IDHS Help Line Only one Illinois Link Card is issued per case. 1-800-843-6154. Individuals who believe they may have been denied benefits, excluded from participation in services/programs or subject to discrimination on the basis of disability may file a complaint using the following form.